Identify your tap or shower cartridge and replace it

A member of our experienced sales team can quickly help you identify the tap or shower part that you need and assist you in finding the correct replacement.

Remove the valve or cartridge from the tap and photograph it. Use the help images below to note down the required measurements in millimeters. Upload this information to our website via this page and note any other info you feel would be useful in the "Measurements & Additional Information" box.  Unfortunately, we cannot rely solely on a photo of the cartridge/valve next to a measuring tape.

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Name

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Telephone

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E-mail

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Upload Part Image

Please refer to the graphic below to help us guide you towards the right part.

Measurements & Additional Information

Please tell us the measurements in mm and any other information you may think is helpful.

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Please add the two numbers

Submit

Please email us a photo as shown and the following information: Number of teeth on spline Total length in mm Diameter of middle thread Diameter of the base

Please email us a photo as shown and the following information: Number of teeth on spline Minimum length in mm Diameter of middle thread Diameter of black washer

Please email us a photo as shown and the following information: Main body diameter Total length in mm

Please email us a photo as shown and the following information: Total length in mm Distance between each black ‘o’ ring Diameter of the ‘o’ ring Please confirm if the cartridge is push or screw fit?

< Download a printable guide here