Identify your tap or shower cartridge and replace it

A member of our experienced sales team can quickly help you identify the tap or shower part that you need and assist you in finding the correct replacement.

Just email or upload a photograph of the part that you need along with the exact measurements in millimetres and any other info you feel would be useful in the "Measurements & Additional Information" box.  Unfortunately, we cannot rely solely on a photo of the cartridge/valve next to a measuring tape.

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Upload Part Image:
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Please refer to the graphic below to help us guide you towards the right part.
Please tell us the measurements in mm and any other information you may think is helpful.
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Please add the two numbers
Quarter Turn Valve

Please email us a photo as shown and the following information:

  1. Number of teeth on spline
  2. Total length in mm
  3. Diameter of middle thread
  4. Diameter of the base

 

Compression (washer) valve

Please email us a photo as shown and the following information:

  1. Number of teeth on spline
  2. Minimum length in mm
  3. Diameter of middle thread
  4. Diameter of black washer

 

Plastic cartridge

Please email us a photo as shown and the following information:

  1. Main body diameter
  2. Total length in mm

 

Thermostatic shower cartridge

Please email us a photo as shown and the following information:

  1. Total length in mm
  2. Distance between each black ‘o’ ring
  3. Diameter of the ‘o’ ring
  4. Please confirm if the cartridge is push or screw fit?

< Download a printable guide here

< Identify your valve by BRAND here

Not Just Taps