Rapidfit Toilet Cubicles, IPS and Vanity Unit Terms and Conditions


All of our goods and services are offered to you on a payment with order basis.


We will deliver your order to any UK address though lead times and prices will vary depending on both the product and the postcode.  Please contact us and we can provide you with an accurate delivery price and lead time.

When your delivery arrives, please check it for shortages and damages and let us know of any shortages or damages within 48 hours.

If you need your goods urgently, please let us know and we may be able to quote you for a premium delivery option.

The delivery vehicle must be able to park at the delivery address without committing a parking offence. If you know of any parking restrictions or problems, they must be made known to Notjusttaps at the time of ordering.

Please also note that our deliveries are 'kerbside only'. This means the delivery driver can offload your goods to the kerbside but has no insurance to be able to assist with the transport of goods away from the kerbside into your property or storage location. Therefore, you must ensure you have the appropriate personnel with you at the time of delivery to assist you in moving the goods to your desired location.

Our carriers typically deliver between the hours of 8am and 6pm. We cannot provide a specific time slot for your delivery. If a delivery is attempted on an agreed delivery date and the driver is unable to gain vehicular access or the buyer (or their representative) is not present to receive the goods, the buyer will be liable for any redelivery costs incurred.

Please Note: We may be unable to ship some larger items to remote parts of the UK due to courier restrictions. We reserve the right to cancel any order for any Great Britain large item shipment.

Receiving Orders

It is essential that someone is present at the delivery address on the date of delivery to sign for the goods. Your signature represents a legal statement from you, the customer, that the goods have been received in good condition so it is essential that you inspect the goods thoroughly.


Under the Consumer Contracts Regulation 2013, you have the right to cancel your order for a full refund prior to the goods being dispatched. We recommend you contact us within 24 hours if you need to cancel your order for any reason. Bespoke or assembled to order items can still be cancelled so long as written notification is provided within 48 hours of the order date. To cancel your order, please notify us first by telephone and then in writing, by e-mail. Where agreement has been reached on a cancellation, Notjusttaps will refund all monies due by the same payment method within the next 30 days.


Under the Consumer Contracts Regulation 2013, you have the right to cancel and return your goods for any reason, so long as written notification is provided within 14 days of receiving the goods, and they are in a saleable condition. We recommend you contact us first by telephone and then provide written confirmation of your desire to cancel by email.

It is your responsibility to return the goods with a courier of your choice and to cover the cost of this return. This also ensures you will be insured against any transit damage which occurs in the delivery of the goods back to our warehouse, and if transit damage does occur, you will be able to make a claim for the value of the goods from the courier you used. You MUST return the goods within 14 days of receiving notification from Notjusttaps to do so otherwise you will void your right to cancel.

Upon the receipt of the goods back into our warehouse and provided they are undamaged and delivered with the original packaging, we will issue a full refund for your order within a maximum of 14 days. All agreed refunds will be made using the same payment methods as used by the purchaser. Note: If you have paid extra for a special delivery day or time, this additional delivery charge is non-refundable.


In the event that the goods you receive from Notjusttaps are damaged, you are entitled to refuse the goods upon delivery or have them collected by us and replaced at no extra cost. However, it is essential that you do not sign for the goods on delivery and notify us within 48 hours of receiving the goods.