Terms and Conditions - Our Service and Guarantees

Please see below our terms and conditions. Your statutory rights are not affected.

Prices: All prices are inclusive of VAT @17.5%

Payment: We accept Visa, Mastercard, Switch and Maestro. Your payment is taken securely by Protx. Your card details will not be seen by us at any time.

Delivery

Delivery is currently only available within mainland UK

A small delivery charge of £3.95 is added to all UK orders.

Despatch of all orders is normally within 24 hours of receipt of order. If any items are not available we will endeavour to contact you with a delivery date. If this date is not acceptable, you have the option to cancel your order.

You must notify us within 3 working days of delivery if any goods are damaged or missing.

Delivery to Northern Ireland & Eire

Deliveries to Northern Ireland & Eire are subject to a delivery charge of £25. Please contact us if you would like purchase any goods.

 

Our Guarantee

If you do not wish to keep your purchase, you can return the goods in their original condition within 28 days for a full refund.

Please contact us to arrange the return of any goods. You will be responsible for the cost of returning the goods to our warehouse. We will refund your money within 14 days of return, less any delivery costs incurred.

Returns outside this period will not be accepted.

Spares and after sales support

All products are fully guaranteed for 12 months.

In addition we are pleased to offer 2 years spare parts support in the unlikely event that any part fails through mechanical failure or manufacturing fault.

Please keep your receipt if you need to order any spare parts. These will then be sent to you free of charge.